CompleteX Logo

Keep Your Website Healthy, Secure, and Generating Results

three dots

Let our experts handle the maintenance, security, and optimisation of your website, so you can focus on growing your business.

More leads, less stress

Ensuring Your Website Is Healthy, Secure, and Generating Results

Your website is crucial to your business. It generates leads, customers and revenue (or at least it’s supposed to). It’s the central point for which your customers and potential new customers find you and engage with you. It’s fundamental to the success of your business and you want to make sure that it will always be available for your customers 24/7 without interruption.

computer network graphic overlay
programmers questioning

Protect Your Investment

Successful websites need on-going support and technical knowledge. Our WordPress website care plans provide hosting and ensure your website is up to date, optimised, protected and performing as best as it can on a continual basis. We take care of this, while you focus on your business.

Leading Website Hosting

Our hosting is from one of Australia’s top providers using modern highly optimised cloud servers. Adding on top of this is is leading WordPress Management software built specifically for fast, secure, and optimised WordPress Websites
network server


three dots

We’ll Keep Your Website Running Smoothly


Enjoy lightning-fast, reliable hosting tailored to your website’s needs. Our state-of-the-art infrastructure ensures your site stays online and accessible, even during high-traffic periods.


Rest easy knowing your website’s data is secure with our daily automatic backups. In case of any issues, our quick recovery process gets your site back up and running without any hassle.

Maintenance & Updates

Stay ahead of the competition with regular maintenance and updates. Our team ensures your site remains compatible with the latest technology and trends, maintaining peak performance and usability.


Protect your website and customer data with our robust security measures. We monitor and defend against threats, implement SSL certificates, and ensure you’re always up-to-date with the latest security patches.


Get access to our dedicated support team, available to help with any issues or questions. With our responsive customer service, you’ll always have the expertise and guidance you need, right when you need it.

Search Engine Optimisation

Drive organic traffic to your website with our expert SEO strategies. From keyword research to on-page optimisation, we’ll help your website rank higher in search engine results and attract more visitors.

Pain Free Support

Our support team is focused on making your experience as seamless as possible. We pride ourselves on our friendly, knowledgeable, and efficient customer service, so you can get back to what matters most—growing your business.

Hear From Our Clients

three dots
We’ll Keep Your Website Running Smoothly
testimonial border 2


three dots

Simple features view

Detailed features view

Best Suited For Small Businesses, Solopreneurs, Personal Brand Websites Medium Businesses, Small Ecommerce Sites, Businesses needing integrated CRM on their website Medium-Large Organisations, ECommerce sites
Size of website - monthly website visitors Up to 25k visitors Up to 100k visitors More than 100k visitors
Ecommerce - are you selling online? Group 332 Group 383 Group 383
Website core, theme, & plugin updates Group 383 Group 383 Group 383
Security Group 383 Group 383 Group 383
Review & Reporting Yearly Biannual Quarterly
Support time included /month (additional hours are discounted) 30 min 60 min 150 min
Price $179 /month $289 /month $479 /month


three dots

While cheap hosting may seem like an attractive option, it often comes with hidden costs in the long run. With low-cost hosting, you usually get limited resources on a shared server, and you’re responsible for maintenance, optimisation, updates, SEO, security, and backups. Given the fast-paced nature of online security, SEO, and best practices, the peace of mind provided by a comprehensive website care plan can be invaluable. A care plan from Complete X offers you a team of experts who are not only available to answer your questions but also proactively update and optimise your website, ensuring its long-term success.

Our care plans operate on a flexible month-to-month basis, giving you the freedom to adjust as needed. You can cancel at any time with a 30-day notice, allowing you to have control over your commitment without being locked into a long-term contract. We believe in providing quality services that keep our clients satisfied and returning, rather than relying on restrictive contract terms.

Absolutely, we can still onboard your website onto one of our care plans. However, before we do so, we need to conduct a paid review/inspection ($299) to ensure we fully understand your website and any potential updates required to meet our standards. If we agree to take on your website and you join one of our plans, we will refund your entire review/inspection fee. If more work is needed to bring your website up to scratch, we will provide a quote for the necessary updates.

The reason behind this process is to avoid onboarding poorly built websites that would require significant time and resources to fix issues stemming from the build or development phase. One of the ways we can offer our guarantees and competitive prices is by having a thorough understanding of our clients’ websites, how they’re built, and their intended results. This ensures we can deliver the best possible service for you.

We are constantly monitoring your website with various alerts and systems in place to address any issues that may arise. In the event of your website going down, being hacked, or encountering any problems, our dedicated support team will quickly take action to resolve the issue and bring your site back to full functionality. For our Bronze and Silver plan clients, we offer 8/5 Phone Support, while our Gold plan clients benefit from 18/7 priority phone support.

We also maintain regular backups of your website, allowing us to roll back to a previous version if needed. Additionally, our proactive approach to website maintenance, security updates, and best practices helps minimise the likelihood of such incidents. By staying on top of potential threats and vulnerabilities, we aim to provide you with peace of mind and a smooth online experience for your visitors.

The support and update hours included in each of our plans are designed to be used within the specific month they are allocated for. Here’s a quick breakdown of the support and update time per plan:

  • Bronze: 30 minutes per month
  • Silver: 60 minutes per month
  • Gold: 150 minutes per month

Please note that these hours are not cumulative and do not roll over to the next month. We encourage you to utilise the available support and update time each month to ensure that your website stays up-to-date and continues to meet your needs.

If you find that you require additional support or updates beyond the allocated time, we offer additional support at an hourly rate, billed in 30-minute increments. The rates are as follows:

  • Bronze: $169/hr
  • Silver: $149/hr
  • Gold: $129/hr

Please reach out to us if you need extra support, and we’ll be happy to assist you at the appropriate rate for your plan.

We’re glad to hear you’re interested in our Care Plans! To get started, simply click the “Get Started” button below the FAQs. You’ll be prompted to answer a few questions about your website, which will help us better understand your needs. Once you’ve completed the questionnaire, we’ll schedule a time to discuss your website and how our Care Plans can benefit you. We look forward to speaking with you and helping you get the most out of your online presence!

Ready to Discuss A Care Plan?

three dots

Let's Talk About Your Website Needs

So You Can Get More Leads And Grow Your Business

We Will Email You Right Away - Typically Within The Hour

30-Day Money-Back Guarantee
Website Care Popup