Client Success Story: Canberra Guided Tours
Discover how Complete X revolutionized Canberra Guided Tours, helping them modernize and expand their business with an integrated approach.
Neil Hermes' Journey with Complete X
Neil Hermes, owner-operator of Canberra Guided Tours, took over a small tour company that was operating with manual systems and minimal online presence. He had the skills and experience to deliver top-notch tours but needed help modernizing and expanding the business. That’s where Complete X stepped in.
"Complete X brought all those various skill sets together under their umbrella and delivered what I needed to give me a completely integrated, a completely seamless system that sits behind the delivery of what I do."
Strategy & Accountability
SEO & Outreach
Social Media & Marketing
"What I'm able to do is concentrate on running the business, doing the business, and then sitting with Complete X and actually working out how to build the business without me having to spend a lot of time out of the business doing those other functions."
Transforming Canberra Guided Tours with Complete X
Complete X provided an umbrella of support for Canberra Guided Tours, handling everything from social media management, CRM integrations, booking systems, website development, and more. As a result, Neil could focus on running and growing the business while Complete X took care of the technical aspects.
Building a Lasting Partnership
The relationship between Canberra Guided Tours and Complete X goes beyond just providing services. We work together to identify areas of growth and ensure the business continues to evolve. Complete X understands Neil’s strengths and weaknesses, helping him stay focused on tasks that matter and providing valuable advice.
"It's an ongoing relationship which is about building the whole business. Both myself and Complete X have a mutual interest in that growing and getting the best systems happening."
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